Dupli cookie policy

Cookies
Cookies are small text files that websites can use to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this website. For all other types of cookies, we need your permission.

This site uses different types of cookies. Some cookies are placed by third-party services and appear on our pages.

You can change or withdraw your consent from the Cookie Declaration on our website at any time.

How does the Dupli website use cookies and similar tracking?
a. What are cookies and tracking technologies?
Cookies are bits of data that are stored on your computer or mobile device when you visit a website or app.
b. Why do we use cookies and other tracking?
To do a few different things:
To remember information about you, so you don't have to give it to us every time you visit our website.
To keep you signed in, even on different devices.
To help us understand how people are using our website, so we can make it better.
To help us personalise the Dupli website by remembering your preferences and settings.
Some functionality on the Dupli website wouldn't work without cookies. Our developers call these "strictly necessary cookies". These are always on/enabled when you visit our website.
However, we want to use other tools like statistical performance and marketing cookies to make your experience more relevant. We'll only use them if you've agreed. You can always change your mind on this page below.
Remember, there are some other cookies out there from other companies. These "third-party cookies" might track how you use different websites, including ours. For example, you might get a social media company's cookie when you see the option to share something. You can turn them off, but not through us.
c. How long do cookies last?
Some cookies are erased when you close the browser on your website. Others stay longer, sometimes forever and are saved on your device so they're there when you come back to our website again. Please see the list of cookies below for more information.
d. How do I control my cookies and tracking?
When you first visit the Dupli website, we show you a banner at the bottom left of the page; this link tells you about our cookies and asks you to agree to 'Accept Recommended Cookie Settings' or 'I Do Not Accept Cookies'. You can always change your mind by visiting your settings on this page later.
Not accepting recommended cookies might mean you can't access some of our website's services, or some might not work correctly.
Another way to control some tracking is via the settings on your device.
We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We may also share information about your website use with our social media, advertising and analytics partners. They may combine it with other information that you've provided to them or that they've collected from your use of their services. You consent to our cookies if you continue to use our website.

Please note: Certain cookies are required for this website to function correctly.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

The cookie declaration was last updated on 26/03/24.

Necessary (12)

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Name	Provider	Purpose	Expiry	Type
__lc_cid	LiveChat	Necessary for the functionality of the website's chat-box function.	2 years	HTTP Cookie
__lc_cst	LiveChat	Necessary for the functionality of the website's chat-box function.	2 years	HTTP Cookie
__RequestVerificationToken	www.dupli.co.uk	Helps prevent cross-site request forgery (CSRF) attacks.	Session	HTTP Cookie
_ga	Google	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	2 years	HTTP Cookie
_gat	Google	Used by Google Analytics to throttle request rate.	1 day	HTTP Cookie
_gid	Google	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	1 day	HTTP Cookie
LastViewedProducts	www.dupli.co.uk	Pending	Session	HTTP Cookie
test_cookie	Google	Used to check if the user's browser supports cookies.	1 day	HTTP Cookie

Preferences (3)

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Name	Provider	Purpose	Expiry	Type
@@lc_auth_token:10434997	Livechat	Identifies the visitor across devices and visits, in order to optimise the chat-box function on the website.	Persistent	HTML Local Storage
__oauth_redirect_detector	LiveChat	Allows the website to recoqnise the visitor, in order to optimise the chat-box functionality.	1 day	HTTP Cookie
side_storage_#	Livechat	Pending	Persistent	HTML Local Storage

Statistics (22)

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Name	Provider	Purpose	Expiry	Type
_livechat_has_visited	Livechat	Identifies the visitor across devices and visits, in order to optimise the chat-box function on the website.	Persistent	HTML Local Storage
collect	Google	Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.	Session	Pixel Tracker
S	Google	Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.	1 day	HTTP Cookie
_hjSessionUser_{site_id}	Hotjar	Set when a user first lands on a page. Persists the Hotjar User ID which is unique to that site. Hotjar does not track users across different sites. Ensures data from subsequent visits to the same site are attributed to the same user ID. JSON data type.	365 days	Cookie
_hjid	Hotjar	This is an old cookie that we do not set anymore, but if a user has it unexpired in their browser, we will reuse its value and migrate to _hjSessionUser_{site_id}. Set when a user first lands on a page. Persists the Hotjar User ID which is unique to that site. Ensures data from subsequent visits to the same site are attributed to the same user ID. UUID data type.	365 days	Cookie
_hjFirstSeen	Hotjar	Identifies a new user’s first session. Used by recording filters to identify new user sessions. Boolean true/false data type.	30 minutes, extended on user activity	Cookie
_hjHasCachedUserAttributes	Hotjar	Enables us to know whether the data set in _hjUserAttributes local storage item is up to date or not. Boolean true/false data type.	Session	Cookie
_hjUserAttributesHash	Hotjar	Enables us to know when any user attribute has changed and needs to be updated. Content hash data type.	2 minutes, extended every 30 seconds	Cookie
_hjUserAttributes	Hotjar	Stores user attributes sent through the Hotjar Identify API. Base64 encoded JSON data type.	Persistant	Local storage
hjViewportId	Hotjar	Stores user viewport details such as size and dimensions. UUID data type.	Session	Session storage
hjActiveViewportIds	Hotjar	Stores user active viewports IDs. Stores an expiration timestamp that is used to validate active viewports on script initialisation. JSON data type.	N/A	Local storage
_hjSession_{site_id}	Hotjar	Holds current session data. Ensures subsequent requests in the session window are attributed to the same session. JSON data type.	30 minutes duration, extended on user activity	Cookie
_hjSessionTooLarge	Hotjar	Causes Hotjar to stop collecting data if a session becomes too large or if the site has been rate limited temporarily. Determined automatically by a signal from the server if the session size exceeds the limit. Boolean true/false data type.	4 hours	Cookie
_hjSessionResumed	Hotjar	Set when a session/recording is reconnected to Hotjar servers after a break in connection. Boolean true/false data type.	Session	Cookie
_hjCookieTest	Hotjar	Checks to see if the Hotjar tracking code can use cookies. If it can, a value of 1 is set. Deleted almost immediately after it is created. Boolean true/false data type.	Under 100ms duration, cookie expiration time set to session	Cookie
_hjLocalStorageTest	Hotjar	Checks if the Hotjar tracking code can use session storage. If it can, a value of 1 is set. Data stored in _hjSessionStorageTest has no expiration time, but it is deleted almost immediately after it is created. Boolean true/false data type.	Under 100ms	Cookie
_hjIncludedInSessionSample_{site_id}	Hotjar	Set to determine if a user is included in the data sampling defined by your site's daily session limit. Boolean true/false data type.	2 minutes, extended every 30 seconds	Cookie
_hjAbsoluteSessionInProgress	Hotjar	Used to detect the first pageview session of a user.. Boolean true/false data type.	30 minutes duration, extended on user activity	Cookie
_hjTLDTest	Hotjar	We try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. Enables us to try to determine the most generic cookie path to use, instead of page hostname. It means that cookies can be shared across subdomains (where applicable). After this check, the cookie is removed. Boolean true/false data type.	Session	Cookie
_hjClosedSurveyInvites	Hotjar	Set when a user interacts with a Link Survey invitation modal. Ensures the same invite does not reappear if it has already been shown. List of Survey IDs, URL encoded.	365 days	Cookie
_hjDonePolls	Hotjar	Set when a user completes an on-site Survey. Ensures the same Survey does not reappear if it has already been filled in. List of Survey IDs, URL encoded.	365 days	Cookie
_hjMinimizedPolls	Hotjar	Set when a user minimises an on-site survey. Ensures that the survey stays minimised when the user navigates through your site. List of Survey IDs, URL encoded.	365 days	Cookie
_hjShownFeedbackMessage	Hotjar	Set when a user minimises or completes a Feedback widget. Ensures the Feedback widget will load as minimised if the user navigates to another page where it is set to show. Boolean true/false data type.	1 day	Cookie

Marketing (22)

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Name	Provider	Purpose	Expiry	Type
_gcl_au	Google	Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.	3 months	HTTP Cookie
10837687:state	Livechat	Pending	Persistent	HTML Local Storage
ads/ga-audiences	Google	Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.	Session	Pixel Tracker
COMPASS	Google	Pending	1 day	HTTP Cookie
IDE	Google	Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.	1 year	HTTP Cookie
NID	Google	Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.	6 months	HTTP Cookie
pagead/1p-user-list/#	Google	Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites.	Session	Pixel Tracker
pagead/landing [x2]	Google	Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement.	Session	Pixel Tracker
VISITOR_INFO1_LIVE	YouTube	Tries to estimate the users' bandwidth on pages with integrated YouTube videos.	179 days	HTTP Cookie
YSC	YouTube	Registers a unique ID to keep statistics of what videos from YouTube the user has seen.	Session	HTTP Cookie
yt.innertube::nextId	YouTube	Registers a unique ID to keep statistics of what videos from YouTube the user has seen.	Persistent	HTML Local Storage
yt.innertube::requests	YouTube	Registers a unique ID to keep statistics of what videos from YouTube the user has seen.	Persistent	HTML Local Storage
ytidb::LAST_RESULT_ENTRY_KEY	YouTube	Stores the user's video player preferences using embedded YouTube video.	Persistent	HTML Local Storage
yt-remote-cast-available	YouTube	Stores the user's video player preferences using embedded YouTube video.	Session	HTML Local Storage
yt-remote-cast-installed	YouTube	Stores the user's video player preferences using embedded YouTube video.	Session	HTML Local Storage
yt-remote-connected-devices	YouTube	Stores the user's video player preferences using embedded YouTube video.	Persistent	HTML Local Storage
yt-remote-device-id	YouTube	Stores the user's video player preferences using embedded YouTube video.	Persistent	HTML Local Storage
yt-remote-fast-check-period	YouTube	Stores the user's video player preferences using embedded YouTube video.	Session	HTML Local Storage
yt-remote-session-app	YouTube	Stores the user's video player preferences using embedded YouTube video.	Session	HTML Local Storage
yt-remote-session-name	YouTube	Stores the user's video player preferences using embedded YouTube video.	Session	HTML Local Storage